| Privacy Policy
Freestyle Lending Limited takes its obligations for protecting personal
information seriously. We are bound by, and will abide by, the National
Privacy Principles in the Privacy Act (Cth) 1988 ("Privacy Act").
Any personal information will be collected lawfully and fairly, and
not in an unreasonably intrusive way.
What personal information do
we collect and hold?
As a company offering a range of investment and commercial lending
products we collect and hold a range of personal information from
and about people (particularly people who wish to purchase our
products).
In the process of conducting our businesses, we are likely
to collect a broad range of information about our customers,
prospective customers,
contractors, suppliers, brokers, introducers, agents, service
providers and the people who run the businesses with whom we deal.
This information
can include such things as contact details, financial information
and supporting documentation (including credit history details),
identification information, transaction history information,
banking details and personal references. In order to satisfy our
legal
obligations we may need to retain that information even after
a transaction has
come to an end (subject to our obligations under the National
Privacy Principles).
How we collect personal information?
Wherever it is possible and practical to do so, we collect personal
information directly from the person concerned. For example,
we will collect personal information when a person deals with
us in
person
or over the telephone, sends us a letter, e-mail or fax, or
gives or sends us a completed form (such as an application form).
There
may be occasions, however, where we need to collect personal
information we require for a particular purpose from a third
party. This might
occur, for example, where it is important for us to obtain
personal information from an independent third party.
Why do we
collect and hold personal information?
We collect this information in order to undertake and complete
the many transactions we have with our customers, suppliers,
and other
parties with whom we do business, to administer the lending
products we provide and to maintain the business relationships
we have
that enable us to carry on our business. Personal information
collected
may also be used for keeping our customers informed of other
products and services we may have, which may include using
it for direct
marketing.
To what other organisations do we disclose personal
information?
The National Privacy Principles allows Freestyle Lending
Limited to share personal information provided to any one
of its related
bodies corporate. Separately, in providing and managing
our products and services, we may contract with other businesses
and may disclose
personal information to them in the process. These organisations
provide services to Freestyle Lending Limited and may need
access to the personal information we hold in order to
enable
them to
perform those services. We require these companies to adhere
to our strict
confidentiality requirements for handling personal information
and also seek to ensure that they adhere to the National
Privacy Principles.
How do you access the personal information
we hold about you?
If you wish to obtain details of your personal information
that we hold, please contact Freestyle Lending Limited
on the contact
details
you have been provided with in connection with this Privacy
Policy.
What to do if you have a problem or question?
If Freestyle Lending becomes aware of any ongoing concerns
or problems relating to privacy and/or our business,
we will take
these issues
seriously and work to address these concerns. If you
have any further queries relating to our Privacy Policy,
or
you have
a problem or
complaint in regards to privacy, please address the
same to the Privacy Officer at privacy@freestylelending.com
or you
may
write to the
Privacy Officer at Level 6, 28 Clarke Street, Crows
Nest
NSW 2065.
Your personal information and e-mails
If you send us an e-mail Freestyle Lending Limited
will store and make use of your name, address and
other information
about you
contained in your e-mail and in any attachments.
When you submit feedback or
questions via e-mail, it is very important that you
do not
disclose any details that could be used by others
to gain access to your
account. This includes private details such as your
usernames, passwords or
credit card numbers.
If you receive an e-mail from
us, you should only re-transmit, distribute or commercialise
the material
or information
in the e-mail if you
are authorised to do so (under the Privacy Act
or otherwise).
Your personal information on the web
We do not collect personal information about you
when you visit our web sites unless you apply
for a loan
online.
Our web site may contain links to other
sites. While we try to link only to sites that share
our high
standards and respect
for privacy,
we are not responsible for the privacy practices
of other web sites to which you provide your
personal information.
Cookies
A cookie is a tiny element of data that a web
site can send to your browser, which may
then be stored
on your
hard drive,
so
you can
be recognised when you return. You may set
your browser to notify you when you receive
a cookie.
Cookies
are used on
our web sites
to monitor the traffic to the site. They
are used to count the number of visitors to each
page and
to track
the path
each visitor
takes
to navigate this web site but no personal
information about you is collected during this process.
If our
web site requires you to register or login to gain access to
the site, cookies
are
used
to assist in this
process. Cookies
are used as part of the registration process.
They are also used to store the username
while the user
is logged
into
the site
and to track the number of times the user
has tried to log in during
a single visit.
Future changes
Our business will continue to evolve as
we continuously improve our products
and services.
As a result,
our policies will
be reviewed from time to time, and may
be revised. Freestyle Lending
Limited
reserves the right to change its Privacy
Policy at any time and notify
you by posting an updated version of
the Privacy Policy on our website.
The amended Privacy Policy
will apply between us whether or not we have given
you specific
notice
of any change.
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